Privacy
Your files stay your files.
People trust us with family photos, tax records and manuscripts. Here's exactly how we handle them.
- Who sees your info
- We don't share personally identifiable information with any third party, except your email address with PayPal, Inc. for billing. Pay by check and choose a USB stick or CD, and nothing is transmitted to any third party at all.
- Where your files are hosted
- Results are hosted on a RetroFloppy-owned server in the United States. Downloads larger than 1GB are shared via a private Dropbox link, also hosted in the US.
- How long we keep them
- Downloads are deleted from the server as soon as you confirm receipt, or within two months if we don't hear back. We keep an offline copy for one year in case you need it again — or destroy it immediately if you ask.
- Extra protection
- On request, your download can be password-protected so it's harder for anyone to read if intercepted.
- Your original media
- Returned to you, or securely disposed of at no charge — your choice.